This website is operated by ThailandHealthFinder. Contact: hello@thailandhealthfinder.com
This policy explains what personal data we process when you use thailandhealthfinder.com, why, and your rights. It’s written to meet the UK GDPR, the EU GDPR and Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).
The short version
- We don’t have patient enquiry forms, user accounts or newsletters.
- We don’t collect or store health information about you.
- We don’t use advertising or tracking cookies.
- If you email us, we use your email only to reply.
- If you contact a clinic from our site, you’re dealing with that clinic directly. We don’t pass your details on.
Who we are
The data controller for this website is named in the box at the top of this page. You can contact us about privacy at hello@thailandhealthfinder.com.
What we collect and why
When you visit the site
Like any website, our hosting provider receives technical information when your browser requests a page: your IP address, browser type, the page requested, the referring page and the time. This is used to deliver the site, keep it secure and diagnose faults, and is kept only for a short period.
Legal basis: our legitimate interest in running a secure, working website (UK/EU GDPR Art. 6(1)(f); PDPA s.24(5)).
Fonts
Our pages load the Plus Jakarta Sans typeface from Google Fonts. Your browser therefore connects to Google’s servers, which receive your IP address. Google’s use of this data is covered by Google’s privacy policy.
When you email us
If you email us, we process your email address, name and anything you include, so that we can reply. We keep correspondence for up to two years unless it’s needed longer, for example for a legal claim.
Legal basis: our legitimate interest in answering your message, or taking steps at your request before entering into a contract (for clinics).
Please don’t send us medical information. If you do, we’ll delete it and won’t use it.
When you contact a clinic
Links and buttons that take you to a clinic’s website, WhatsApp, LINE or phone number connect you directly with that clinic. Anything you send is handled by the clinic under its own privacy policy. We don’t receive the content of your messages.
To show clinics how many people we send them, we may count clicks on these buttons. When we do, we record only which clinic and button was clicked and when, not who you are.
Who we share data with
- Hosting: our website is hosted by Vercel Inc., which processes technical data on our behalf. Vercel may process data outside the UK, EU and Thailand, including in the United States, under appropriate safeguards such as standard contractual clauses.
- Email: our email is handled by our email service providers.
- Legal requirements: we may disclose data if the law requires it.
We don’t sell personal data.
Your rights
Depending on where you live, you have the right to:
- access the personal data we hold about you
- have it corrected or deleted
- restrict or object to our processing
- data portability
- withdraw consent, where we rely on consent
- complain to a data protection authority, such as the UK Information Commissioner’s Office (ico.org.uk) or Thailand’s Personal Data Protection Committee (pdpc.or.th)
To use these rights, email hello@thailandhealthfinder.com. We’ll reply within one month.
Children
This site is not intended for people under 18.
Changes
We’ll update this page if the way we handle data changes, for example if we add analytics or new features. The date at the top shows the latest version.